Frequently Asked Questions
Important Membership Dates 2020
|Tuesday October 15 2019||Last day to opt out or make changes to your 2020 Membership Package|
|Thursday October 17 2019||No changes to be made to your 2020 Membership? Renewal and payment will be deducted automatically|
|Friday November 15 2019||Last chance to renew your 2020 Membership Package to keep existing seat and price|
|Tuesday November 26 2019||On sale to new members|
|January 2020||Check your mailbox. Membership card and pack will start arriving.|
How do I know if I am on the automatic roll over?
A renewal notice letter and an email was sent to those on the automatic roll over with all relevant information on their 2020 membership package.
When will my membership automatically renew?
If your Membership is set up automatically renewals for 2020 Season, your Membership payment will be processed on Thursday 17th October 2019.
How can I opt out of automatic roll over?
You can only opt out of auto-roll over in writing by sending an email to our Membership Team on email@example.com no later than Tuesday 15th October 2019.
When is the Membership renewal period?
The membership renewal period runs from Thursday 17th October 2019 to Friday 15th November 2019. Any member who renews after 15th November 2019.
Can I purchase on a payment plan?
Yes. Members who opt to pay using our Bulldogs Payment Plan will have nine direct monthly payments deducted from their nominated Card or Bank Account, with the first payment deducted upon receipt of their membership application and then monthly on the nominated day of the month.
The payment period is from 17 October 2019 through to 17 June 2020. The first payment will cover 20% of the membership cost. Members who purchase after the first scheduled payment will have their first membership payment equal to the sum of required payments to bring them in-line with the Bulldogs payment plan schedule.
How do I update the credit card on my membership?
You can update your details by phoning our Membership Team on 1300 769 164.
How do I become a member?
You can join online at https://membership.thebulldogs.com.au/ or over the phone on 1300 769 164.
How do I know my application has been processed?
You will receive a confirmation email once your application has been received and processed.
Can I purchase membership as a gift?
Yes. We recommend putting the name of the person who is to receive the gift and the remaining contact details as the purchaser. Once the Member is aware of their Membership, they will be required to contact the Membership team on firstname.lastname@example.org or phone 1300 769 164 to update the contact details over to them.
When will my member card and pack arrive?
Your 2020 Member card and pack will start arriving in January 2020.
Lost or stolen member card?
If you have lost or had your membership card stolen, please contact the membership team to arrange a replacement card on 1300 769 164. A membership replacement card fee of $15 will be charged to your account for lost cards.
Forgot member card on Game Day?
If you forget to bring your member card to a Bulldogs home game, the club can provide you with a replacement ticket on the day from the Bulldogs Membership Services Window located at Ticket Window H. Photo ID is required when requesting a ticket replacement.
Is my member card transferable?
Membership cards are transferrable, if they are transferred to a person of equal or lesser status. I.e. an adult cannot gain entry on a junior or concession pass.
Can I bring flags and banners into the stadium?
If the flag or banner is 1m or less, you can bring into the Stadium. If the flag or banner is over 1.5m, this will need to be registered by emailing our Membership team the dimensions and your name and Member Number on email@example.com at the time of your renewal, and is only valid to Kennel Members.
Do I get reciprocal games as part of my membership?
Please check our Member benefit page at https://membership.thebulldogs.com.au/ to view if you have reciprocal access, as this is not valid to all 2020 Memberships. Reciprocal games are TBC and draw dependant.
How are seats allocated?
Seats are allocated on next best available in your membership category if you have not given a preference. If you require a seating preference, you are to submit your request by emailing firstname.lastname@example.org.
How do I change my existing seats?
If you are not happy with your 2019 seat/s or wish to make changes, you are to submit your request by emailing email@example.com by Friday November 15 2019, and we will do our best to accommodate you for your 2020 Membership.
Can I use my Flexi membership to any stadium?
In 2020, If you hold a Flexi 3 or Flexi 5 Membership, your card will give you access to any 3 or 5 bulldog’s home games at ANZ Stadium, Bankwest Stadium and Belmore Sports Ground.
Does my membership get me into reserve grade games?
Yes, all 2020 full season Memberships will give you entry into all standalone Bulldogs Canterbury Cup, Jersey Flegg and Harvey Norman Women’s Premiership games.
Do I get a discount on tickets to an away game?
Should the home Club offer a discount to members, we make correspondence of the discount code through our member email. Alternatively, you can ring closer to game day on 1300 769 164 to speak to our Membership team.
Can I bring a friend to our home games?
As a member, you are entitled to a 20% discount on additional Bulldogs home game tickets. You can redeem this discount by using the member discount code which can be redeemed by emailing firstname.lastname@example.org with your Member Number or by phoning our Membership team on 1300 769 164. If you would like to purchase a seat near you, please contact Ticketek on 132 849 to see seating availability in your bay.
What classifies as a junior, teen, concession or family?
Junior: 5-10 years old; Teen: 11-15 years old; Concession: 16-18 years OR A holder of a Department of Social Security Card or a current full-time student card. Proof of eligibility must be provided to the Bulldogs office. Family: 2 Adults/2Juniors or 2 Adults/2 Teens. More family options can be found online at https://membership.thebulldogs.com.au/.
Is transport included with my membership?
Your membership includes public transport to and from our Bulldogs home games. You must present your member card.
I have more questions
Please contact our Membership team on 1300 769 164 or email at email@example.com between Monday to Friday 9am to 5pm.