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- Bulldogs Code of Conduct
- Stadium Australia Conditions of Entry
- Customer Service: Event and Stadium staff can be found at the entrance to main aisles of the seating bowl, as well as having a roaming presence throughout the concourse.
- First aid: First aid facilities are located on level 1 between Aisles 133 - 138, 145 - 104, 110 – 115 and 122 – 127. On level 2 they are in the North-West corner by the Members' Lounge and in the South-East corner off the Boulevard Gallery. On level 4 they are in the North-West corner of the Members' Lounge and in the North-East end of the Boulevard Lounge. Should you find a first aid room is closed, please approach your closest event or stadium staff member for assistance
- ATMs: ATMs can be located along level 1 of the concourse opposite Aisle 101 and Aisle 124.
- Patron SMS Service: A patron text message service will operate for all events. If you experience any issues during an event, SMS 0419 403 360 with your issue and location.